Privacy Policy - Mideli Foods Pvt. Ltd.

Welcome to Mideli Foods Pvt. Ltd. ("Company", "we", "our", or "us"). This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit or make a purchase from our website, https://www.tvarish.in. By accessing or using our site, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms, please do not use our website. We may update this policy from time to time without prior notice. We encourage you to review it regularly to stay informed of any changes. All updates will be posted on this page and are effective immediately upon posting.

Information We Collect

We may collect the following types of personal and non-personal information:

Personal Information

• Name

• Email address

• Phone/Mobile number

• Billing and shipping address

• Date of birth (if provided)

• Payment and transaction details (excluding sensitive financial information such as credit card numbers)

• Purchase history and preferences

• Social media information (only if explicitly shared by you)

Non-Personal / Automatically Collected Information

• IP address

• Browser type

• Device details

• Cookies and similar technologies

• Website usage data (e.g., pages visited, time spent)

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How We Use Your Information

We use the information collected to:

• Process and fulfill your orders

• Send you order updates, invoices, and confirmations

• Improve your shopping and browsing experience

• Personalize content and product recommendations

• Provide customer support

• Send newsletters, special offers, and marketing updates (you may opt out anytime)

• Conduct consumer surveys, contests, and promotions

• Prevent fraud, enforce terms, and comply with legal obligations

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Communications From Us

You may receive communications from us, including:

• Order-related emails (order confirmation, dispatch, delay, etc.)

• Service-related notices (e.g., maintenance, outages)

• Promotional emails (deals, launches, events) — with an opt-out option

• Newsletters and press releases, if subscribed

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the footer.

Cookies & Tracking Technologies

We use cookies and similar technologies (like web beacons / clear GIFs) to:

• Understand user behaviour

• Save your preferences

• Improve site performance

• Track engagement with emails

You can disable cookies through your browser settings, though it may affect site functionality.

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Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information with:

• Trusted third-party service providers (e.g., logistics partners, payment gateways, CRM tools)

• Affiliates and subsidiaries for operational purposes

• Legal authorities to comply with applicable law or to protect rights, safety, or property

• Business partners for co-branded promotions or collaborative offerings (only if you opt-in)

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Cross-Border Data Transfers

Your information may be stored and processed in countries outside your own (including cloud-based services), where data protection laws may differ. By using our services, you consent to such transfers in accordance with this Privacy Policy.

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Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal data. These include:

• Secure servers

• Role-based access controls

• Limited access to authorized personnel and partners under confidentiality agreements

While we do not collect highly sensitive data like credit card numbers or Aadhaar info, we still take reasonable precautions to protect the data you share with us.

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Social Media Integrations

If you choose to connect or share information via Facebook, Instagram, or other platforms, we may collect data that you explicitly authorize, but we never store your social media login credentials.

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Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or website notice if such a change impacts your personal data.

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External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing your information.

 

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn we have collected such information, we will delete it promptly.

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Your Rights & Choices

You have the right to:

• Access or correct your personal information

• Request deletion of your data

• Opt out of promotional emails

• Withdraw consent for data usage (where applicable)

To exercise these rights, contact us at customercare@tvarish.in

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Email: customercare@tvarish.in

Mobile No: +91 81232 70555

Address: Mideli Foods Pvt Ltd, 4th floor, Site no. 28/1 office A1, 15th main 1st, E block, Sahakarnagar, Bengaluru, Karnataka - 560092